The objectives

The objectives of our interactions with stakeholders as part of this project are simple:

· to identify and understand barriers resulting from entry processes, but also from the operation processes, such as balancing, switching etc. that new entrants face as they try to survive and grow in the retail energy (electricity and gas) market.

· to understand how the barriers are set to change in the near future as a result of planned or expected structural, regulatory, procedural, or other changes in the market.

· to gain some comparability between markets and where appropriate, to identify best practice.

· ultimately and most importantly, to facilitate the benefits of increased choice for consumers across Europe.

What do we want to know from the Stakeholders


We would like NRAs to provide:

· high-level insight into key market entry and operation processes.

· clarification to processes and regulations relating to barriers identified by new entrants.

· foresight into processes and regulations that are expected to change in the foreseeable future that might affect identified barriers.

New Entrants:

We would like New Entrants to provide their views on the barriers to entry as they see it.

How Can Stakeholders Participate


· Interviews: We will be aiming to talk directly with all NRAs and a broad selection of other willing stakeholders. If you would like to talk, please let us know

· Questionnaires: We will be asking new entrants around Europe to participate in an online questionnaire.

· Webinars: We will be hosting two webinars. One for regulators and one for new entrants. These will give stakeholder the chance to understand the project and its objectives, to comment on its approach and to give ideas for the research.

· Workshops: Towards the end of the research we will be hosting a major workshop to present initial results and invite stakeholders to comment on those findings.


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